About Consilo
Customer operations.Powered by people.Enhanced by technology.
Consilo designs, launches and operates customer support, sales and back-office teams from Sibiu, Romania — and builds the technology that makes them better.
- 01
People
Everything starts with who we hire and how we develop them. The Academy, coaching and leadership tracks exist because customers notice the difference.
- 02
Operations
Workflows, SLAs, quality assurance and compliance are not paperwork — they are what makes an operation predictable at any size.
- 03
Technology
We integrate the platforms our clients use and build our own where the market falls short: Dailer, ConsiQ and ActivWork were born inside our operations.
- 04
Evolution
From a call-center heritage to a customer operations and technology company — the people stayed, the system around them grew.
- 05
Culture
Friends in Business is how we work: directly, generously and with a long view on every relationship.
- 06
Performance
Everything above is measured. If a number matters to you, you will see it in real time.
Friends in Business.
A phrase we have used for years, because it describes the relationship we want with every client and every colleague.
People & culture
Technology scales operations.
People build relationships.
Behind the dashboards are teams who know your product, your customers and each other. We invest in them because customers notice.
Join the teamLet's build something
that performs.
Tell us what you need to operate. We'll come back with a team design, a timeline and the numbers we'd hold ourselves to.