Careers
*In collaboration with the Consilo Sales Academy
Interested in joining our team?
We’d love to hear from you! Please send your CV to our HR department at hr@consilo.ro and mention the position you’re applying for in the subject line.
5 positions available
Join our team in Sibiu as a Communication Solutions Specialist
What we’re looking for:
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No prior sales experience required – just the ambition to learn and grow!
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Strong communication skills in Romanian, both clear and persuasive.
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Curiosity, motivation, and a results-oriented mindset.
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Ability to work independently as well as in a team.
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Availability to work daily from our Sibiu office.
Job Description
What will you actually do?
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Learn how to sell effectively in a professional environment.
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Manage client relationships and the sales process.
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Collaborate closely with the team to achieve shared goals.
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Contribute to the company’s success through your positive attitude and involvement.
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3 positions available
We are looking for someone who:
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Has excellent communication skills in English.
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Possesses strong client-facing and interpersonal skills.
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Demonstrates advanced troubleshooting and multitasking abilities.
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Is customer-oriented, proactive, and able to stay calm under pressure.
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Has previous experience in a help desk or customer support role (not mandatory but considered an advantage).
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Prior experience specifically in customer support is a plus.
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Is available to work 24/7 shifts (for English shifts only).
Role focus:
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65% of the role will be dedicated to phone support.
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25% of the role will involve handling email inquiries.
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10% of the role will consist of assisting customers via chat.
As a Support Specialist, you will be the first point of contact for customers, playing a key role in ensuring high-quality customer service. Your daily responsibilities will include:
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Providing first-level support and delivering clear solutions to customer issues.
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Escalating unresolved cases to higher-level support when necessary.
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Tracking, routing, and redirecting issues to the right resources.
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Updating customer data and preparing activity reports.
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Guiding customers step-by-step through problem-solving processes.
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2 positions available
We are looking for someone who:
-
Has excellent communication skills in German.
-
Possesses strong client-facing and interpersonal skills.
-
Demonstrates advanced troubleshooting and multitasking abilities.
-
Is customer-oriented, proactive, and able to stay calm under pressure.
-
Has previous experience in a help desk or customer support role (not mandatory but considered an advantage).
-
Prior experience specifically in customer support is a plus.
Role focus:
-
65% of the role will be dedicated to phone support.
-
25% of the role will involve handling email inquiries.
-
10% of the role will consist of assisting customers via chat.
As a Support Specialist, you will be the first point of contact for customers, playing a key role in ensuring high-quality customer service. Your daily responsibilities will include:
-
Providing first-level support and delivering clear solutions to customer issues.
-
Escalating unresolved cases to higher-level support when necessary.
-
Tracking, routing, and redirecting issues to the right resources.
-
Updating customer data and preparing activity reports.
-
Guiding customers step-by-step through problem-solving processes.
-